Heratio Help Center article. Category: Research / Reproductions.
Overview
Request copies or scans of archival materials with structured workflow.
Creating a Request
- Click New Request
- Select purpose, delivery method, urgency
- Optionally add first item with TomSelect search
- Submit for processing
Managing Items
After creation, add items with type (scan/photocopy/photograph/digital), format (PDF/TIFF/JPEG/PNG), quantity, and special instructions.
Workflow
Draft → Submitted → Quoted → Approved → Processing → Completed
Cancel requests in draft or submitted status.